Pikipok

Privacy Policy

1. General Provisions

1.1. This Privacy Policy governs the principles for collecting, processing and storing personal data. Personal data is collected, processed and stored by the data controller, Pikipok Looduskosmeetika OÜ, Taara pst 1, Tapa, Estonia, registry code 11708742 (hereinafter the data processor).

If you have any questions about the processing of personal data, please contact us:

1.2. For the purposes of this Privacy Policy, a data subject is a customer or any other natural person whose personal data is processed by the data processor.

1.3. For the purposes of this Privacy Policy, a customer is anyone who purchases goods from the data processor’s website.

1.4. The data processor follows the data processing principles established by law, including processing personal data lawfully, fairly and securely. The data processor is able to confirm that personal data has been processed in accordance with the requirements established by law.

2. Collection, Processing and Storage of Personal Data

2.1. The personal data collected, processed and stored by the data processor is collected electronically, mainly through the website and by email.

2.2. By sharing their personal data, the data subject gives the data processor the right to collect, organise, use and manage, for the purposes defined in this Privacy Policy, the personal data that the data subject shares directly or indirectly with the data processor when purchasing goods on the website.

2.3. The data subject is responsible for ensuring that the data they provide is accurate, correct and complete. Knowingly submitting false data is considered a breach of this Privacy Policy. The data subject must immediately notify the data processor of any changes to the submitted data.

2.4. The data processor is not liable for any damage caused to the data subject or to third parties as a result of false data submitted by the data subject.

3. Processing of Customers’ Personal Data

The controller of personal data is Pikipok Looduskosmeetika OÜ.

Pikipok Looduskosmeetika transfers the personal data required for making payments to transport companies and companies involved in payment administration.

3.1. The data processor may process the following personal data of the data subject:

  1. first and last name;
  2. date of birth;
  3. phone number;
  4. email address;
  5. delivery address.

3.2. In addition to the above, the data processor has the right to collect data about the customer that is available in public registers.

3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:

  1. the data subject has given consent to the processing of their personal data for one or more specific purposes;
  2. the processing of personal data is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject before entering into a contract;
  3. the processing of personal data is necessary for compliance with a legal obligation to which the controller is subject;
  4. the processing of personal data is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, especially where the data subject is a child.

3.4. Processing of personal data according to the purpose of processing:

3.4.1. Order Processing

Maximum retention period for personal data: until the customer withdraws their consent to the processing of personal data, or until the statutory deadlines calculated from the last purchase made on the website.

3.4.2. Ensuring the Functioning of E-store Services

Maximum retention period for personal data: until the customer withdraws their consent to the processing of personal data, or until the statutory deadlines calculated from the last purchase made on the website.

3.4.3. Customer Management

Maximum retention period for personal data: until the customer withdraws their consent to the processing of personal data, or until the statutory deadlines calculated from the last purchase made on the website.

3.4.4. Financial Activities and Accounting

Maximum retention period for personal data: in accordance with the deadlines established by law.

3.4.5. Marketing

Using the personal data collected, we may inform customers about product news, campaigns and upcoming events. A customer who does not wish to be on our newsletter list can remove themselves from the list of recipients at any time. The customer may opt out of offers and newsletters sent by email by notifying us by email or by following the instructions in the email containing the offer, which are located in the footer of the message.

Maximum retention period for personal data: until the customer withdraws their consent to the processing of personal data, or until the statutory deadlines calculated from the last purchase made on the website.

3.4.6. Safety and Security

Maximum retention period for personal data: in accordance with the deadlines established by law.

3.5. The data processor has the right to share customers’ personal data with third parties, such as authorised processors, accountants, transport and courier companies, and companies providing payment transfer services. The data processor is the controller of personal data. The data processor applies organisational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

4. Rights of the Data Subject

4.1. The data subject has the right to access and review their personal data.

4.2. The data subject has the right to receive information about the processing of their personal data.

4.3. The data subject has the right to supplement or correct inaccurate data.

4.4. If the data processor processes the data subject’s personal data on the basis of the data subject’s consent, the data subject has the right to withdraw consent at any time.

4.5. To exercise their rights, the data subject may contact the e-store customer support team at info@pikipok.eu.

4.6. To protect their rights, the data subject may also submit a complaint to the Estonian Data Protection Inspectorate (www.aki.ee).

5. Final Provisions

5.1. These data protection terms have been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the legislation of the Republic of Estonia and the European Union.

5.2. The data processor has the right to amend the data protection terms in whole or in part at any time by notifying data subjects of the changes on the website www.pikipok.eu.